When you use the services of Bright Futures Psychotherapy, you will be informed how the information you provide will be used, stored and destroyed. At times, it may also be necessary to share this information, if you do not want your information shared, you can state this. However, there are certain circumstances when I may still need to share it. For example:
When using the services of Bright Futures Psychotherapy you may give personal information including:
You may also provide sensitive personal information including:
This information may be obtained in person by filling in forms, by phone or email. Information about you may also be received from other sources, such as Google Analytics.
Each time you visit this site, the following information may be automatically collected.
Your information may be used to:
Contact you regarding appointments and service feedback
Any information you provide is confidential, except when I have a professional or legal obligation to share it (as outlined above in the Gaining your consent section) or in circumstances where you authorise it to be shared. Your information is stored securely and access to it is controlled and restricted. Information is securely destroyed in accordance with the minimum time period stated by legal and professional regulations.
The transmission of information via the internet is not completely secure. Although i endeavour to protect your personal data, the security of information transmitted to this site or via email, text message or voicemail cannot be guaranteed. Any personal information you send is at your own risk. Once i have received your information, I will use strict procedures and security features to try to prevent unauthorised access.
You can request access to the information held about you. You may also ask for this personal information to be amended or deleted. I will provide this, except in circumstances where I am required to keep the information for legal, professional or auditing purposes. Any request for your information to be accessed, shared, amended or deleted must be in writing.
In accordance with the General Data Protection Regulation (GDPR), the data controller for Bright Futures Psychotherapy is Nicky Adams. I am responsible for collecting and processing your personal information. Processing includes the retrieval, organisation, use, protection, and deletion or destruction of information, and its disclosure to other agencies.
Questions, comments, information access and amendment requests should be addressed to Nicky Adams, Lifeways Therapy Centre, 30, Albany Road, Stratford Upon Avon, WarwIckshire, CV376PG or emailed to firstname.lastname@example.org
ICO Reference number : ZA421869